Travel Experience Coordinator Job at Hellosunshinetravels, Lewiston, ME

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  • Hellosunshinetravels
  • Lewiston, ME

Job Description

We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.

Responsibilities:

  • Consult with clients to understand travel preferences and goals

  • Research and recommend destinations, resorts, cruises, and tours

  • Coordinate bookings, itineraries, and travel documentation

  • Communicate clearly with clients before, during, and after travel

  • Handle changes or issues with care and professionalism

  • Build long-term client relationships

Qualifications:

  • Strong communication and organization skills

  • Customer service or hospitality background preferred

  • Self-motivated and comfortable working remotely

  • Passion for travel and helping others

Client Relations Travel Specialist

The Client Relations Travel Specialist serves as the primary point of contact for travelers, delivering high-touch service and customized travel solutions. This role blends customer care, problem-solving, and travel expertise to exceed client expectations.

Responsibilities:

  • Provide exceptional service through phone, email, and online communication

  • Manage reservations, changes, and travel inquiries

  • Educate clients on travel options, policies, and promotions

  • Resolve concerns efficiently and professionally

  • Maintain detailed client records and follow-ups

Qualifications:

  • Excellent interpersonal and customer service skills

  • Detail-oriented with strong time-management abilities

  • Sales, service, or travel experience a plus

  • Willingness to learn and grow within the travel industry

Job Tags

Remote job

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