Job Description

Position: Rooms Housekeeper (Room Attendant) Reports to: Housekeeping Manager/Supervisor Purpose of the Position: Responsible for cleaning and maintaining guest rooms and any other area which may be assigned according to hotel and brand standards. Essential responsibilities:

• Maintains a clean and well stocked cart at all times.
• Follows appropriate entry requirements for guestrooms.
• Cleans the guest rooms assigned according to hotel and brand standards.
• Properly utilize cleaning agents that are supplied only by the hotel.
• Records room status on assignment sheet and codes by phone.
• Reports any damage or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, working order of bathroom, etc.
• Ensures that guest rooms are secured at all times.
• Keeps chute rooms and linen rooms neat and secured at all times.
• Follows the proper lost and found procedures.
• All keys assigned must be signed in and out daily.

Other Responsibilities:

• Attends company orientation and other meetings as required.
• Adheres to all policies and procedures.
• Is expected to perform any related duty as requested by supervisor.
• Assists other team members when needed.
• Follows safety, security and emergency procedures and rules.
• Utilizes protective equipment.
• Reports accidents, injuries, hazards, near misses, defective equipment, property damage or loss to supervisor.

Physical Demands/Abilities:

• Communicate effectively with guests and team members, i.e., provide information, answer questions, etc.
• Written communication skills to mark completed rooms on daily paperwork.
• Stand and/or walk for varying lengths of time, often long periods.
• Must be able to lift thirty-pounds (30) pounds on an individual basis, pushing two

hundred (200) pound carts, or collectively helping team members move larger loads than the weight limits listed above.

• Requires manual dexterity to use and operate all necessary equipment.
• Visually inspect rooms for asymmetry, cleanliness, and possibly guest belongings that have been left behind in vacant rooms.
• Work in an environment that is demanding and physical with fluctuating adverse

temperatures. * Frequent reaching, twisting, bending, stooping, walking, standing, stair climbing, handling, and smiling.

Job Tags

Full time

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