Job Description

Job Title: Public Safety Monitoring & Automation Engineer (BMC / TrueSight)

Location: Brooklyn, NY (Onsite)

Duration: 24 Months

Schedule: Monday Friday, 9:00 AM 5:00 PM (35 hours/week; occasional off-hours as needed)

Job Overview: We are seeking a highly experienced Public Safety Monitoring & Automation Engineer to support a large-scale, mission-critical public safety environment. This role focuses on enterprise monitoring, automation, and patch management across thousands of endpoints, ensuring high availability and security for critical systems.

Key Responsibilities:

• Administer, maintain, and support BMC TrueSight Server Automation (TSSA / BladeLogic) environment
• Plan, schedule, and execute enterprise-wide server patching across Windows and Linux systems
• Coordinate patching for critical systems, including call-taking environments, without service disruption
• Manage BMC Client Management (BCM) for endpoint patching, deployment, and configuration
• Support and maintain BMC Discovery (ADDM) for asset discovery, tracking, and integration with CMDB
• Troubleshoot incidents, perform root cause analysis, and implement corrective actions
• Collaborate with security teams to remediate vulnerabilities and respond to zero-day threats
• Develop and maintain automation scripts using PowerShell, Bash/Shell, and Python
• Standardize workstation builds and support OS deployment (bare-metal provisioning)
• Drive asset discovery and eliminate manual tracking through automation across large environments
• Maintain compliance, governance, and configuration baselines across infrastructure

Required Qualifications:

• 12+ years of experience in IT engineering or infrastructure roles
• 10+ years of hands-on experience with BMC automation tools (TrueSight / BladeLogic)
• Strong expertise in server patching and lifecycle management in enterprise environments
• Deep knowledge of BMC TrueSight Server Automation administration and operations
• Experience with BMC Client Management (BCM) and endpoint management
• Hands-on experience with BMC Discovery (ADDM) and CMDB integration
• Strong scripting skills in PowerShell, Bash/Shell, and/or Python
• Experience with CMDB, asset management, and data reconciliation processes

Preferred Qualifications:

• Experience with PXE / OS deployment (OSD)
• TPL scripting experience
• Windows patch management and software distribution
• Configuration management and compliance (Windows/UNIX)
• Experience with Windows 10/11 and Windows Server (2016/2019/2022)

Additional Information:

• Background check may be required
• Occasional after-hours work may be needed for patching or maintenance windows

For applications and inquiries, contact: hirings@openkyber.com

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