Guest Experience Manager Job at Career Group Events, Sonoma, CA

Q0xxQ0JLSmRpUWN6UitweURjaXdkZHJCMnc9PQ==
  • Career Group Events
  • Sonoma, CA

Job Description

Join the winning team at Career Group Events for the Summer of Soccer!

This is your chance to be part of the most prestigious international soccer event hosted in the U.S. We are building an elite hospitality team to deliver an unforgettable match-day experience for VIP guests and global fans.

If you thrive in high-energy environments, love live events, and take pride in delivering exceptional service — we want you on our team!

What you’ll be doing

Be the face of hospitality

  • Provide event guidance to your team and lounge access support
  • Deliver polished, professional, high-touch service
  • Elevate the overall guest experience from arrival to departure

Protect the experience

  • Ensure your team feels supported before, during, and after the event
  • Maintain secure, compliant, and smooth guest flow
  • Partner with security and other supervisors to uphold operational excellence through Suites, Lounges and Stadium perimeters

How You’ll Make an Impact

  • Lead and oversee operations, including set-up, event days, and breakdown
  • Supervise, support, and motivate Guest Service Associates
  • Ensure outstanding customer service and represent with professionalism
  • Serve as a point of contact for the team assisting in guest experience concerns
  • Troubleshoot operational challenges in fast-paced, high-volume environments
  • Create a positive, energetic, and team-focused work environment

What You Bring

  • Prior experience in high level, high foot traffic event operations, or venue management preferred
  • Previous leadership or supervisory experience strongly preferred
  • Experience working in food operations preferred
  • Strong customer service mindset with the ability to lead by example
  • Excellent communication and problem-solving skills
  • Ability to manage multiple priorities and make decisions under pressure
  • Willingness to step in and be hands-on and support the team as needed
  • Reliable, punctual, and able to maintain consistent attendance
  • Comfortable working and standing long hours in fast-paced, high-energy event settings
  • Dependable and committed throughout the assignment duration

What We’re Looking For

  • Professional, polished, and client-focused
  • Strong communication and guest service skills
  • Ability to work in fast-paced, high-profile environments
  • Availability for training and match days in June and July (evenings & weekends required)
  • Team players who take pride in delivering world-class service

Why Join the Team?

  • Be part of a globally recognized, once in a generation sporting moment
  • Work in premium hospitality environments
  • Make unforgettable match-day moments happen

Submit your resume to apply!

About Us:

Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting . Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here:

Job Tags

Summer work, Start working today, Weekend work, Afternoon shift

Similar Jobs

Accentuate Staffing

General Manager/Operations Manager Job at Accentuate Staffing

Accentuate Staffing is assisting a growing material storage and coating company in Cofield, NC who is hiring a General Manager to join their team. This is a direct hire opportunity overseeing 80 employees. Responsibilities:~General Manager will direct and coordinate... 

GEICO

Senior Staff Engineer Job at GEICO

GEICO . For more information, please .Senior Staff Engineer page is loaded## Senior Staff Engineerremote type: Hybridlocations: Palo Alto, CA: Seattle, WAtime type: Full timeposted on: Posted Todayjob requisition id: R0060466**At GEICO, we offer a rewarding career where... 

HR Consulting Solutions

Agriculture Loan Officer Job at HR Consulting Solutions

 ...Dayton, TN. In this position, you will be the go-to resource for local producers seeking financing to start, grow, or sustain their farm operations. Whether helping a multi-generation family farm expand or assisting a beginning farmer secure capital for their first... 

Talencia

LPN Job at Talencia

 ...Position - LPN / LVN Facility - Mohawk Valley - Rehabilitation and Nursing Center Address - 1650 Champlin Avenue, Utica, New York, 13502 Contract - 13 weeks Shift - 6:30a-2:30p/2:30p-10:30p Rate - $43/hr (W2) | $46/hr (1099)... 

CoAspire

Painter (Weapon Systems) Job at CoAspire

 ...Virginia's vibrant community. Position: You will serve as a coatings and painting specialist for our weapon systems production line....  ...-VOC/waterborne coatings, automated/robotic paint systems, or powder coating. Trade school/apprenticeship completion or journeyman...