Job Description

Job Title: Compliance Officer

Duration (Contract): 2-3 Months

Client Location: Doral, FL 33122

Location Preference: Onsite

Job Description:

Required Skills, Experiences, Education and Competencies:

Candidate responsibilities:

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyse the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

Candidate required skills:

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project timeline

The hourly range for roles of this nature are $35.00 to $40.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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