Call Center Representative Job at Confidential, Washington DC

RGI2R0E2UlNod1F6UitSd0RjYXhldHpJMlE9PQ==
  • Confidential
  • Washington DC

Job Description

We are currently hiring for Temp to Perm positions at our Healthcare client in Spokane, WA! These positions are remote, but must sit locatl to pickup equipment. Pay Rate: $21.62/hr Start Date: 7/27 Must be a dedicated, technologically savvy professional with a background in high-volume call center environments. Must be comfortable working fully remote while maintaining strict adherence to performance metrics and attendance policies in a fast-paced healthcare setting. Must have a quiet, isolated workspace and a hardwired, secure internet connection with minimum speeds of 20 Mbps upload and 20 Mbps download. Systems Proficiency: Ability to navigate multiple computer systems simultaneously, including Office 365 and Epic/HealthConnect. Assessments: Candidates must pass client required assessments Persistence & Dedication: Proven reliability and a commitment to a rigorous 12-week paid training program with zero unauthorized time off. Communication Excellence: Stellar verbal and written communication skills to handle complex inquiries regarding benefits, eligibility, and provider information. Empathy: Ability to provide compassionate service to members while maintaining professionalism during high-volume call shifts (averaging 70-80 calls per day).

Shift: Variable Shift Hours between 8a-8p, Sunday through Saturday (will have more on the training schedules shortly but should be 8:00am-4:30pm or 8:30am-5:00pm PST) Please email your resume to courtney.mercier@randstadusa.com for next steps!

salary: $21.61 - $21.62 per hour
shift: First
work hours: 8 AM - 8 PM
education: High School

Responsibilities

dedicated, technologically savvy professional with a background in high-volume call center environments.
Stellar verbal and written communication skills to handle complex inquiries regarding benefits, eligibility, and provider information.
provide compassionate service to members while maintaining professionalism during high-volume call shifts (averaging 70-80 calls per day).

Skills
  • Verbal Communication
  • written communication
  • high-volume call
Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Currently hiring, Work at office, Remote work, Shift work

Similar Jobs

Confidential

STAFF ASSISTANT I, FLIGHT Job at Confidential

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youll tackle challenges...

Cross Schools

MS Art Teacher Job at Cross Schools

 ...a creative, passionate, and student-centered Middle School Art Teacher to join our faculty. The ideal candidate will inspire students...  ...teaching foundational art techniques and principles Integrate art history and cultural awareness into the curriculum Maintain a well-... 

U.S. Tsubaki Power Transmission, LLC

Quality Control Inspector - 2nd Shift Job at U.S. Tsubaki Power Transmission, LLC

Description: The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and...

Weikel's Store and Bakery

Overnight Production of Baked Goods - No Experience Necessary Job at Weikel's Store and Bakery

Description: We have various bakery production opportunities to choose from to align with your skills, personality, and availability. Example positions are making kolaches, mixing doughs, baking bread, and baking various cookies, cakes, etc from scratch. It's a great... 

Compass Group

BARISTA (PART TIME) Job at Compass Group

 ...We are hiring immediately for a part time BARISTA position. Location : Air Canada SFO -San Francisco International Airport, San Francisco, CA 94128. Note: online applications accepted only . Schedule : Part time schedule. Saturday and Sunday, 5:00 am to 1...